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Online exams: questions to ask before the first test

Turn exam uncertainty into a practical preparation list.

Before you begin

This is an editorial preparation checklist. The university’s current exam handbook and instructions govern your assessment.

How our guides are written →Reviewed 14 October 2026

Start with the assessment map

Ask which parts of the module are assessed through assignments, quizzes, projects, oral work and final examinations. Request the current handbook and marking rules rather than assuming all programmes use the same pattern. Write down the submission dates, exam window and any attendance or completion conditions. Put each deadline in a calendar you actually check.

Confirm the examination setup

Find out whether the assessment is remote, centre-based or arranged differently. For remote assessments, ask about the supported device, browser, camera, microphone, internet connection and permitted room setup. For centre-based exams, confirm venue selection and travel needs. Do not buy software or equipment solely because an unofficial message tells you to; verify the requirement through the university.

Use the official practice opportunity

If the university offers a mock or system check, complete it before the exam period using the device and connection you expect to use. Test login, audio, camera and file submission where relevant. Read what materials are permitted and how identification works. A familiar interface does not remove the need to read the instructions for the specific assessment.

Plan for a problem before it happens

Save the official support route and incident-reporting instructions. Ask what to do if connectivity fails, the platform freezes or the upload does not complete. During an incident, follow those instructions and keep relevant times or error messages. Avoid assuming that a technical problem automatically grants another attempt; the applicable university process decides how it is handled.

After you submit

Check for an acknowledgement and keep it with the assignment or exam record where permitted. Review the official result and feedback process, including the route for raising a discrepancy. If you need accommodations, contact the university early enough for it to explain the requirements and available arrangements. Our readiness tool organises these questions; it does not certify exam eligibility.

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